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Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our horoscope application. For any questions, you can contact our support at support@mistico.app

Information We Collect

We collect personal information including your name, surname, email address, password (stored in encrypted form), date and place of birth, daily mood, and personal goals. You may also provide partner information to use compatibility features. Additionally, essential technical data are collected for account access and management.

How We Use Your Data

Your information is used solely to provide horoscope service, create personalized readings (including tarot), manage accounts and compatibility features, enable login via email or social accounts, send notifications, and analyze app use. We do not sell your data to third parties.

Legal Basis for Processing

Data processing is performed based on your explicit consent and, for premium users, to fulfil service contracts.

Data Retention

Personal data is kept until your account is closed. After closure, your data is retained for up to 6 months only for statistical analysis.

Data Collection

We collect and process the following personal data for account creation, service provision, and app improvement:

Account Information

Name, surname, email, and encrypted password for secure authentication.

Astrological and Personal Data

Date and place (and time, if provided) of birth, mood entries, personal goals, and partner info for compatibility.

Usage Data

Information on how you interact with the app, used only to develop better features and user experience.

User Rights

You have full rights regarding your personal data:

Access and Correction

You can review and update your personal details, including birth information, via profile settings.

Data Deletion

You can delete your account and all associated data at any time through app settings. Alternatively, send a removal request from your registered email to support@mistico.app. Once your account is closed, we anonymize your data and keep it for analytics only as described above.